Emotional Intelligence – another fradulent fad | Donald Clark

The L&D hammer is always in search of nails to slam into the heads of employees. So imagine their joy, in 1995, when ‘Emotional Intelligence’ hit HR on the back of Goldman’s book ‘Emotional Intelligence’. (The term actual goes back to a 1964 paper by Michael Beldoch and has more than a passing reference to Gardner’s Multiple Intelligences.) Suddenly, a new set of skills could be used to deliver another batch of ill-conceived courses, built on the back of no research whatsoever. But who needs research when you have a snappy course title?
EI and performance At last we have some good…

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