The problem with School secret shoppers | theprovokedpedagogue

Secret shopping was invented in the 1940’s to check up on retail and banking staff who were not trusted by their employers.  It has no other purpose.  It screams mistrust. It is a crude tool of weak managers to strike fear into those who have it foisted upon them.

Off the top of my head the following is demonstrably true and should also stay true, unless you believe in the corporatisation of education, but that is a whole other pickle:
Schools are not shops
Schools are not banks
Learners are not customers
Learners are not shoppers
Learners are not clients
Learners are not teachers…

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